Building trusted relationships with your care team.
Seeing the same clinician makes a difference
At our practice we aim to help you see the clinician who knows you best whenever possible.
Continuity of care helps us to provide:
- More personalised care
- Better understanding of your health history
- Stronger patient–clinician relationships
- Safer clinical decisions
What this means when you book an appointment
- We will try to book you with your usual GP or care team
- Patients with long-term or complex conditions may benefit most from continuity
- If you need urgent care, another clinician may help you sooner
Our commitment to you
We are working to strengthen continuity of care so every patient feels:
- Known
- Listened to
- Supported
Strong relationships between patients and clinicians help us deliver safe, high-quality care.
If you would like to request your preferred GP, please let our reception team know when booking your appointment.
What is the Continuity of Care:
It is when the patient sees the same GP (or members of a clinical team) repeatedly over time. Good quality care improves health outcomes and continuity of care is a crucial component of quality of care. General Practice is uniquely placed to provide continuity of care.
Our Continuity Vision
We want our practice to be a place where patients are not just appointments, but people we know.
In our future practice:
- Patients can see their usual GP or care team whenever possible.
- Staff work together to protect and prioritise continuity.
- Our systems make it easier to build lasting patient–clinician relationships.
- Patients feel heard, understood, and confident in their care.
- This approach will improve patient experience, support safer clinical decisions, and create a more rewarding and sustainable way of working for our team.
Our guiding values are:
- Compassion
- Teamwork
- Respect
- Accountability
- Patient-centred care
Together, we will make continuity of care a core part of how we look after our community.