Practice Activities Jan 25 Posted or Updated on 3 Jun 2025

January 2025

Total number of phone calls: 7,167

Number of calls answered within two minutes: 1,596

Number of calls abandoned: 1,205

Items issued via prescription: 3,803

Referrals made: 317

Fit notes issues: 149

Administrative communications issued (letters/emails): 1,258

Text messages sent and received: 977

Total digital requests submitted to practice: 1,258

Appointments - total: 3,015

Appointments - seen: 2,945

Appointments - DNA: 70