Advice and treatment for a range of common ailments without having to make a GP appointment.
What does the service offer?
If you visit a pharmacy and have a common ailment you can ask the pharmacist for advice and treatment where required. The pharmacist may ask if you wish to register for the service. Registering means the pharmacist may supply you with a medicine you need free of charge.
What ailments and illnesses come under the Common Ailments Service?
- Acne
- Athlete’s foot
- Back pain
- Chicken pox
- Cold sores
- Colic
- Constipation
- Dermatitis
- Diarrhoea
- Dry eyes
- Eczema
- Eye infections
- Hay fever
- Head lice
- Indigestion
- Ingrowing toenails
- Intertrigo
- Mouth ulcers
- Nappy rash
- Oral thrush
- Piles
- Ringworm
- Scabies
- Sore throat
- Teething
- Threadworms
- Vaginal thrush
- Verruca
You can use this service if you live in Wales and are registered with a GP Practice. This includes temporary residents.
You may need to show the pharmacist some form of identification before you can use the service but this will depend on whether you are known to the pharmacist.
You can only register with one community pharmacy at a time for the common ailment service. If you want to go to another community pharmacy for the service you can, but you will need to register with the new pharmacy.
You will have a consultation with a qualified pharmacist in a confidential area within the pharmacy.
If your pharmacist agrees that you need a medicine or product to treat your symptoms, they may be able to give it to you free of charge under this service. If you do not wish to register with the service the pharmacist will provide you with advice but will not be able to supply any free medication.